Everything you need to know

Planning an event or curious about booking our artisan pizza trailer? Here you will find clear answers about our setup requirements, catering packages, dietary options, and payment terms to help your gathering run smoothly.

Frequently asked questions

From trailer logistics to serving details, discover how Basilico Nero brings authentic Italian flavours and freshly baked pizzas to your private party, wedding, or corporate event.

What events do you cater for and is there a minimum cost?

We cater for all types of events, including birthdays, weddings, Celebrations, and corporate gatherings.

There is no minimum guest count required, but our minimum booking cost per event is €1,000 (excluding BTW).

What space and power do you require at the venue?

Our food trailer measures 5m by 3m, so we need adequate flat space to park and operate safely. We also require customer-provided access to a standard 230V domestic power socket (Schuko) to run our refrigeration equipment.

How far in advance do you arrive to set up?

Our team arrives around 2 hours before scheduled service begins.

This provides ample time to position the trailer, heat our pizza oven to the perfect temperature, and prepare fresh ingredients.

Can guests order custom pizzas during the event?

To ensure quick, seamless service and exceptional food quality for all your guests, individual custom orders are not available during the event. We serve a curated selection of our finest pizzas agreed upon beforehand.

Do you offer vegetarian, vegan, or gluten-free options?

The majority of our pizza menu is vegetarian, and we offer delicious vegan choices. Please note that we do not offer gluten-free pizzas or calzones at this time.

How is the food served, and do we need crockery?

Pizzas are freshly baked on site, sliced, and presented on authentic wooden serving boards. We also provide high-quality paper napkins, meaning no plates or cutlery are required from you or your venue.

What are your payment and cancellation terms?

A 30% non-refundable deposit is required at the time of booking to secure your date. The remaining 70% balance must be settled at least 72 hours before the event. If you decide to cancel, the initial 30% deposit remains strictly non-refundable.

What happens if there is extreme weather?

If your event must be postponed due to severe weather conditions (such as heavy rain, snow, or dangerous winds), you are welcome to reschedule your booking once free of charge to a mutually convenient future date.

Ready to bring Basilico Nero to your event?

Explore our handcrafted menu or contact our team in Eijsden to check trailer availability for your special celebration.